FAQ's
--- FREQUENTLY ASKED QUESTIONS ---
Absolutely! We are tirelessly committed to providing a safe and secure online shopping experience so that you can shop with confidence.
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If you do not receive your package within the estimated delivery time, please drop us an email and we will investigate the matter immediately. We guarantee a 100% Full Refund if you do not receive your order. For more information on Refund Policy, click here.
At Nutraherbal, we believe in outsourcing the best quality products only, and hence, we do not have flexible refund policies.
However, a refund request can be accepted only when
- The product is defective
- Or you haven’t opened the product yet and decide not to use it.
In either of the above cases, you must return the product within 7 days of purchase. Remember – ‘THE PRODUCT SHOULD BE UNOPENED.
The return shipment charges have to be borne by the customer and the product has to be returned within seven days of the purchase date. The refund shall be initiated within 48 hours of receiving the request and the payment would be credited within 5-7 working days via the same mode as used while making the Purchase.
Yes! We understand your personal security and safety is of paramount importance. As affiliates of Amazon Pay and CCAVENUE, we adhere to the strict electronic and physical measures to protect your devices and credit/debit card information from unauthorized access.
Currently, we accept all major forms of card payment for all orders.
Please send us an email and we will respond to you within 24 hours.
Thank you for shopping with us!
